What is this going to cost me?
I offer flexible pricing options tailored to your specific needs and budget. My engagements can range from one-time small projects to monthly retainers. Engagement minimums start at $5000+ tax. I work closely with you to determine the best pricing structure that aligns with your requirements and ensure a cost-effective solution while delivering maximum value and return on investment.
How long of a commitment do you require?
I understand that every business has unique needs and circumstances. Typically, my clients start with a specific project to get comfortable with my approach and see tangible results. Once we establish a strong working relationship and mutual trust, we shift to a retainer arrangement. Retainers can be customized based on your specific requirements, anywhere between 15 to 60 hours per month, and can be contracted for 3, 6, or 12-month terms. I believe in flexibility and adaptability to best support your long-term success.
Are your services offered virtually or in person?
I offer both virtual and in-person services to cater to your specific needs and preferences. Virtual engagements provide convenience and flexibility, allowing us to collaborate seamlessly regardless of location. However, in certain cases, in-person meetings or workshops may be beneficial for more immersive and interactive sessions. It's important to note that any travel and related expense, including airfare, parking, hotel accommodations, meals, and ground transportation, would be pre-approved by you. These expenses are not included in my fees and will be billed separately to ensure transparency and cost control.
What is your approach to collaborating with our existing team and stakeholders?
I highly value the insights, knowledge, and experience of your existing team members and stakeholders. My approach is built on the foundation of collaboration and respect for the total combined wisdom of all parties involved. I believe in working closely with your team to understand your unique perspectives, challenges, and goals. By fostering open communication and active participation, we can leverage the collective expertise to drive meaningful results. Together, we will collaborate, share ideas, and co-create strategies that enhance your business's success and empower your team.
How do you handle confidentiality and protect our sensitive business information?
Confidentiality is a top priority for me. I understand the importance of safeguarding your sensitive business information. For any and all consultative services, whether provided by me or other suppliers, I highly recommend establishing a Non-Disclosure Agreement (NDA) to protect your interests. I am happy to either provide an NDA template or accept the terms of the NDA you have in place. Rest assured that I will handle your confidential information with the utmost care, professionalism, and respect for your privacy.
Can you assist with training our team on new strategies and best practices?
Absolutely! Each project and team is unique, and I tailor my services to meet your specific needs. Depending on the scope and requirements, my services can range from providing comprehensive deliverables to empowering your team to implement the strategies and best practices effectively. I understand the importance of providing training and support that aligns with your organizational goals and culture. Together, we can determine the best approach to ensure your team is equipped with the necessary knowledge and resources for success.
What is your availability and responsiveness to address our concerns or questions?
Clear and timely communication is essential. Upon engagement, I will establish the preferred channels of communication and ensure that any requests or updates are communicated in writing by authorized team members. I commit to acknowledging and responding to your inquiries within 24 hours of receipt, keeping you informed about the progress of our work and addressing any questions or concerns you may have.
What if you haven't worked in our industry sector, is that a barrier to success?
As Marcel Proust once shared: "Discovery consists not in seeking new lands but in seeing with new eyes."
With over 20 years of leadership across hospitality, alternative energy, SaaS, med tech, and education sectors, I've steered teams to successfully navigate every phase of the customer journey. My extensive experience serving both B2C and B2B clients globally has honed my ability to craft adaptable strategies. This diverse background not only deepens my market understanding but also reveals how lessons and norms from one sector can inspire innovations in another.
How do we measure success?
I believe if we cannot measure it, it's not worth doing.
I work closely with you to establish clear goals and key performance indicators (KPIs) that align with your business objectives. Regular progress updates and performance metrics allow us to track success and make data-driven adjustments to optimize outcomes. Some common KPIs we target to improve include:
Can you provide examples of past successes or case studies ?
Absolutely! I have a collection of testimonials from satisfied clients that showcase the value and impact of my services. However, I prioritize the confidentiality and privacy of my clients, and specific data or details about how these businesses have grown are only shared with their prior authorization.
How often do we receive progress updates or reports on the work being done?
I provide regular progress updates and reports tailored to your preferred frequency. This ensures transparency and keeps you informed about the work being done, milestones achieved, and key insights gained.
What happens if we are not satisfied with the results or progress?
Your satisfaction is paramount to me. Prior to our engagement, we will work together to establish clear expectations and objectives. In the event that you are not satisfied with the results or progress, we will address your concerns openly and proactively. As part of our agreement, there is a no-penalty cancellation clause that ensures flexibility should circumstances change. I am committed to your success and will do everything in my power to ensure a positive and productive partnership.
Post-Secondary Educational Institution Head of Operations
Working with Danielle to customize our CRM for our business needs was a game changer.
She took the time to truly understand our teams needs and goals, current processes and resources limitations. Her attention to detail and genuine interest in our success was evident from the start. She tailored the CRM to fit our unique needs, which naturally increased our teams efficiencies almost immediately. Danielle also documented all the changes we implemented meticulously, ensuring a comprehensive reference for the future. Beyond her technical expertise, she was simply amazing to work with - patient, responsive, and open to all collaborative discussions. I couldn't have asked for a better person to partner with on this project.
Craft Brewery Owner
Danielle's fresh, innovative strategies have been incredibly valuable for our craft brewery business, aligning perfectly with our values and vibe while differentiating us from the competition. Her recommendations have energized our team and set us up for exciting growth. I highly recommend Danielle to help you drive your revenues and get on a clear path to achieve your business goals.
Graphics Design Agency Owner
As a business owner juggling multiple roles, time is my most valuable asset. Danielle transformed our use of our CRM from a simple database to a crucial tool for efficiency and effectiveness. Her strategies for follow-ups enhanced each client interaction, making them timely and impactful.
Venturing into a new market, Danielle guided us in defining our Ideal Customer Profile (ICP) and leveraging our unique expertise to stand out. She positioned us as seasoned specialists rather than newcomers, unlocking unexpected opportunities and enabling us to make a significant impact.
Engaging with Danielle is an investment in your future, promising not only considerable time savings but also the unlocking of new opportunities.
Video Production Studio Owner
Working with Danielle has been nothing short of transformative for both me and my business. Danielle has significantly enhanced my ability to execute critical business development tasks with greater speed and efficiency, saving me precious time that I can now allocate to more strategic aspects of my business. Her guidance in developing scalable processes and leveraging my existing tech stack has been instrumental in propelling my business forward, and I am grateful for the positive trajectory she has helped me establish.
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